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Important Update Regarding Orders

Customer collections during Coronavirus (COVID-19)

The safety of our customers and colleagues is very important to us, and in order to comply with Government guidelines:

  • Orders should be phoned through to the branch or emailed
  • We are limiting the number of people on site at any given time
  • We will direct you to the best location to collect your products
  • Depending on the type of products you are buying, you may need to load your own vehicle
  • If possible, we will load your products onto your vehicle by forklift whilst you remain inside it
  • If you do need to leave your vehicle, please maintain a minimum safe distance of 2m from other people at all times
  • Unfortunately, we will not be able to assist you with lifting heavier items if we cannot maintain social distancing

Customer deliveries during Coronavirus (COVID-19)

The safety of our customers and colleagues is very important to us, and in order to comply with Government guidelines:

  • Orders should be phoned through to the branch or emailed
  • Our drivers are instructed to carry out kerbside deliveries only
  • During the delivery, please stand clear and maintain a minimum safe distance of 2m from our driver at all times
  • Unfortunately, our driver is unable to assist you with lifting heavier items if we cannot maintain social distancing
  • We will not require any signatures on paperwork. The driver will sign on the customer’s behalf (writing the name in block capitals)
  • If our driver feels that the delivery cannot be made safely, they have been asked to inform M&M and the customer of this and return to our branch.